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¿Por qué es relevante para la estrategia o el diseño organizacional? Permite identificar a las personas clave que pueden contribuir a mejorar el desempeño gracias a su influencia. Permite también identificar los vacíos estructurales que incrementan la fragilidad de la organización.
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Organisations are coming under increasing pressure to work sustainably, both environmentally and socially. That will require a process of more or less adaptation, involving varying degrees of organisational learning. But what needs to be learnt? The Viable System Model has the potential to be a very powerful way of identifying what people within organisations need to learn. Based on extensive research carried out in the course of writing his for... Read more
Video Presentation
Saying, such as, “Tell me who your friends are and I'll tell who you are” or “Tell me who your enemy is, and I will tell you who you are” presume that a person's identity could be derived from the person's environment. Can the same be done for organizational identity? According to Patrick Hoverstadt, it can be done by exploiting the  concept of structural coupling that comes from biological cybernetic, more exactly from the works of Maturana and ... Read more
Video Presentation
The Viable Systems Model is an elegant and profound intellectual achievement, but its practical impact and recognition is limited, at least in the world of business. In this talk Steve Morlidge will demonstrate how he has introduced cybernetic thinking into the design and description of innovative management practices to improve the regulation of organisational financial resources, specifically: Alternatives to traditional annual budgeting, Busin... Read more
Residuality theory is a revolutionary new theory of software design that aims to make it easier to design software systems for complex business environments. Residuality theory models software systems as interconnected residues - an alternative to component and process modelling that uses applied complexity science to make managing uncertainty a fundamental part of the design process.
To introduce practical approaches to developing a more effective organisational system through gaining visibility of the informal networks that exist within the organisation. Understanding how informal networks operate is crucial to understanding organisational behaviour and identifying levers for positive change. The use of graphical representations of those informal networks is a key to getting everyone engaged in change processes - ‘people do ... Read more
Systems architecture provides a framing for systems thinking. Systems architecture has long been considered as both an art and a science. The systems architect uses heuristics, stories, and models to communicate complex architectural concepts to stakeholders. Since the earliest times, master building architects have developed their skills broadly across the technical, business, and fine art domains. Principles and practices of systems architectur... Read more
[Presentation in English]  The ever increasing variety in our daily practice makes it hard to create viable organizations, supply chains, and networks. We know the theory, but the big question is always “But how?”. USM, the method for unified service management, provides an effective answer, based on principles, architecture, systems, and complexity reduction. USM explains how practitioners have been sent in the wrong direction for three decades,... Read more
[presentation in Spanish]    La esencial triple pregunta de los seres humanos, "quién soy, de dónde vengo y a dónde voy", es perfectamente aplicable a las organizaciones que, en definitiva, no dejan de ser agregaciones de personas conformando un sistema complejo. En este pequeño espacio vamos a realizar un rápido recorrido a las tipologías organizativas, sus estados de evolución y cómo descubrir "dónde está" cada una, aspecto fundamental para val... Read more
This development event explored what metaphors are how they use shapes thinking from two perspectives: non-conscious use of metaphors and the way they frame how people set and then solve problems;  using metaphors to generate and explore new framings and conflicts in framing
Presentation