Resources

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Training is an investment, much like introducing new technologies or processes, that organisations make in order to improve their performance. However, it is harder to evaluate the success of training than of 'hard' changes like technology or process. Since the 1970s the training profession has largely drawn on variants of the so-called 'Kirkpatrick framework' to evaluate training, even though there is a general agreement in the profession that i... Read more
Presentation during the SCiO DACH Camp in Aalen Germany about the application of System Thinking methods for the management of megaprojects with a special view on the pathological archetypes which were given in using the viable system model for the diagnosis of systems.
Presentation
Alan is a leadership performance coach, working with people handling the complexities of technology, people and business in our hyperconnected world.  He was around when the first computers hit the workplace, and his consulting career began when ideas like systems thinking, complexity, change management and transformation started to appear.  A few years ago, frustrated that most of the advice was about trying to change others, he decided to focus... Read more
Causal Loop Diagrams (CLDs) are a useful tool in the kitbag of any systems practiotioner. They are used to make our mental models explicit so they can be shared, challenged and understood.  CLDs enable us to capture the parts, connections and feedback in a system. They can be used to build consensus, agree definitions, identify leverage points and explore consequences of potential interventions. They enable us to share our ideas and communicate o... Read more
Presentation
Systems thinking is a large field with different approaches. These approaches share a common system theoretical basis, but the specific interpretation is always different. System thinkers often dare to overlook the fact that their developmental stage determines their interpretation. People evolve (as individuals) differently, but according to predictable patterns. In this evolution, one gradually lets go of the ego and can think more fluid.  In p... Read more
Many organisations are preoccupied with Strategic Planning and the use of Key Performance Indicators (KPIs) with a clear desire to ‘get to where they want to go’.  On this journey, many fall foul of ‘The Tyranny of Meaningless Metrics’ (songs of the Sirens)  Worst still, if they do reach the destination, they may discover where they wanted to get to wasn’t the destination actually required to grow or survive after all! (“Alice: Would you tell me,... Read more
Three Horizons is a simple and intuitive tool for thinking about the future. It grew out of a wealth of experience in future thinking, notably in strategic scenario thinking. It is an easy to use but potent way of thinking about working towards the future in the present, including maintaining the best of the present system. It helps groups explore systemic patterns to identify which of the dominant patterns are no longer fit for purpose, how the ... Read more
Video
This talk examines System Thinking by exploring the following themes: 1. System Thinking is embedded within a philosophical framework which is totally different from that of so-called “standard thinking” found in what may be called the Newtonian sciences, such as classical physics, DNA/ molecular biology, the monogenic conception of disease in Biomedicine, and so on. 2. Modern science beginning in the 17th century in Western Europe (which was/is... Read more
Video
Claims are frequently made about changing THE system.  Many talk about Whole System change. Then there is systematic change as well as systemic change.   What do practitioners do when they engage, or claim that they engage, with these types of change?  What are the elements of systemic praxis (theory informed practical action)? What are the implications for the use of methods and methodologies? And for situational change which constitutes an impr... Read more
Video
If your occupational health and safety policy states a commitment to providing a safe workplace, reporting accidents, continual improvement etc. have you considered this from a cybernetic viewpoint? Most organisations govern their safety management by trying to achieve Zero Harm through implementing corporate risk assessments, but accidents still happen, and management hunts down someone to blame for poor safety statistics on the management revie... Read more