The pain, the potential and the need for paracetamol: bringing systems thinking to complex soft systems for vulnerable people
Wiltshire Council has been using systems thinking as its improvement approach for eleven years; over that time the council has applied the approach with its principal delivery partners in increasingly large systems. One reason for this evolution is that the approach has proved better at tackling complex ‘hard to solve’ problems than other methods (which often did the opposite). Over the last 18 months, we have focused our keenest attention on wh... Read more
John Warfield and Aleco Christakis developed the field of Interactive Management in the US in the 1980s, and Christakis subsequently evolved it into the methodology Structured Dialogic Design. In its various forms (and under different names) it has been widely applied across the globe in enabling groups to tackle wicked problems and complex challenges, but is not well known in the UK. This presentation will outline the methodology, it’s provenanc... Read more
This presentation will outline the STREAMS ideas and Philosophy. STREAMS is a set of ideas about how to build and manage an Enterprise based on a common, rigorous STREAMS Philosophy. It leads to methodologies, methods and techniques for building, managing, evolving and innovating Enterprises that can be applied in practice but, like an Engineering approach, its methods are grounded in rigorous research and understanding. Common to the three mai... Read more
As companies increasingly need to collaborate to deliver large projects, and as the world of work gets evermore complex with short-term contracts and the ‘gig economy’, it is getting harder to structure organisations that are fit for purpose and adaptive to changing needs. In this session Alexandra will share with us her experience and some of the ideas and tools she has developed to work systemically in organisation design and think about questi... Read more
This will be an interactive workshop session where Parag will introduce the science behind the Lego® Serious Play® methodology and guide the group working on a real world problem. The Lego® Serious Play® methodology is an innovative, experimental process designed to enhance innovation and business performance. It is based on research which shows that this kind of hands-on, minds-on learning produces a deeper, more meaningful understanding of the... Read more
Stephen will talk about the latest developments in building and using his dynamic computer based viable system model for planning and delivering change in BT.
The term "edge" is more and more part of our daily language. Situations can feel "edgy" or you might declare yourself to be on the "edge of a breakthrough" (or breakdown...) Understanding Edge Theory provides us with a simple framework to work effectively with the complexities of change. This model helps teams and organisational systems to understand: WHERE they are in relation to the change, WHAT dynamics are present that may help or hinder the... Read more
Between each of the VSM constituent systems there are feedback loops. An explanation of the nature of the kinds of processing that each feedback loop may require to support the principle of “Clear Line of Sight” on a coherent basis such that the impact of inferential distance can be reduced and at the same time detect anomalies associated with “Inversion of Control” and their impact.
This will be a practical session on visualising systems in ways that other people can understand. If “all models are wrong but some are useful”, we propose that some of this usefulness comes down to how meaningful the model is to those who didn’t create it. If you have ever built an elegant, powerful, predictive model of a system that excited little or no interest from the people affected by it, then this workshop is for you! You can apply the p... Read more